汇丰银行-Customer Service Representative (12-month contract)

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4 k$ x' |  s3 J0 z8 P9 U" \7 TPosition：Customer Service Representative (12-month contract)
Working Location：Canada-Ontario-Toronto
& t- Y3 C- W7 v! e3 F  jLanguage: English

岗位名称：客服代表
$ W, c! r6 _2 K/ k" E企业名称：加拿大汇丰银行
. f: `# w1 X. N6 T+ {工作地点：加拿大多伦多
语言要求：英语
9 u, \6 D) J' E' v5 a% ^8 p- @
. Y2 r: u9 Y. r5 o: _* n; NHow To Apply
HSBC only accepts the official application via the following link.
' |' h) x0 X/ L/ n) U  M4 B点击申请-Click here to apply
如何申请
HSBC授权加华招聘发布职位信息，申请流程完全遵守HSBC要求的官网流程。
不接受电话或者邮件申请，点击以上链接申请。

Knowledge & Experience / Qualifications:
- Secondary school graduate
- Minimum 6 months experience in a related role.
- Team player and development minded.
: i6 s' \7 W9 s3 d, F- Strong communication (verbal and written), customer service, and interpersonal skills.
- Ability to learn and operate new software and technology.
  G! G1 ~6 M4 b& a0 Y/ K# @- Detailed orientated with good time management and organizational skills.
- Ability to multi-task, and work independently.
- Professional appearance and attitude.
, Z9 f1 x( p- Z5 Q5 V- Previous customer service/banking industry experience an asset.
- Ability to handle large volumes, tight turnarounds, and multiple deadlines.
9 t  c7 |+ |# o, E5 d- Some experience with conflict resolution required.
) R! r5 M& r0 g. R' |2 K- Cantonese and Mandarin language skills an asset.