Hape International Inc.

33118188

Position: Hape Order Processing & Logistic & Inventory Coordinator

Type: Full Time

0 e: u! ~+ w! L; y8 ~- jCompany Address:

2 ]8 B3 R6 o& J6 f2 E) E2 E8 Z5 SHaPe International Inc
199 Pembina Road – 2nd Floor
Sherwood Park, AB
T8H 2W8

& h2 i5 r! g, d  oJob Description

Requirements:
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; K% g/ g% o4 o- v/ P% C- Carefulness and Accuracy about data checking and data entry.
/ g9 N2 W5 r9 x+ v: z" E! {/ o( z- Attendance is key factor
) z* g" H9 p4 y1 e$ C  W- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
- ]( Y$ Q* F  \; X6 r- Excellent written and verbal communication skills.
" l9 |; X4 a) R6 U5 K- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
' a6 W  |# F/ s4 r9 _4 g- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required

! ~2 ^7 L5 t& u; HJob Duties:
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+ x; ]/ b1 \6 T; u5 H4 m6 ?6 o; ]I.        Order Related
  J9 `$ j4 Q( ?
8 v9 ]" s3 A8 j$ w+ m- Check order Accuracy in time manner
- Order Acknowledge by email
2 Q& P' x- C4 _# j8 ]  `% P- Order Checking according to guideline
! s# |) v8 @* X0 Q: j- Order/Data entry Accuracy in time manner
6 }! R: J2 A5 s: o  A2 n- Charge Credit Card to approve payment
$ y& g( ]+ Q9 n8 a6 }2 I# s; T- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
/ Q; Y1 R8 Z9 ?! A- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
% A& U- J8 f. F* n( m3 i$ T- Check Customer credit and fill backorders accordingly
3 `; N$ f( S8 }0 C0 s& s- Communicate with warehouse for shipment shortage
7 y; ^. Y/ E5 h; o3 Q0 x; u- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
  f' P7 [* ~" d3 k7 G- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required
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, J2 d: x# E+ T# @6 d( W. }7 S0 mII.        Logistic:
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- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
0 X7 _, R$ q3 }' B" e; e- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
( y& |2 y: l. d" k) N- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
0 D. `" L: a/ s, b2 V3 m- Collect scorecard metrics and ensure to persuade changes with suppliers.
0 k0 T0 A( p! g5 y; C# c. I; {$ v0 g- Investigate alternative distribution processes effectiveness for definite customers as required.
/ a1 ?8 ^7 t, _( ^8 K- Identify sensitive clients and interact special customer requirements with carriers.
+ S; F, U6 @3 c/ H6 k- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
2 X) x! N, L" M- Identify best cost effective procedure of transportation.
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% A+ w% }( d( YIII.        Others:
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- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
4 T" C$ W( i4 s7 m2 P+ C- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
+ X' R8 _6 ^0 s  \5 S' V+ a" Y. `0 n- Update system with Shipping information at order level
4 K  O5 M* d" b+ J2 o- Assist Auditing’s request for Order Processing related procedures
9 k- A  y3 r7 N5 Y! I2 P+ Q- Customer Service and other duties as required.
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Please submit your resume to info@hapetoys.com, thank you!

33118188

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