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J.D. Power 2007 Initial Quality Study

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鲜花(1394) 鸡蛋(16)
发表于 2007-9-18 08:33 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
点下面的图片下载pdf格式文件:5 U% w9 x. U! y  z4 v

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Z
鲜花(0) 鸡蛋(0)
发表于 2007-10-2 15:06 | 显示全部楼层
The above is a 90-day quality study. But most people don't keep their cars for 90 days only.
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Here is the 3-year dependability study:
) N" A0 E6 N( N$ R$ f9 q(There is a difference between quality and dependability studies. For example, a broken cup-holder is a problem in both studies. But if the cup-holder looks ugly and flimsy to most customers, then it is a problem in the 90-day quality study, but not the 3-year dependability study.), P: x  e2 p& }/ E- y

- c1 ^9 y2 `. U7 w% Nhttp://www.jdpower.com/corporate ... ase.aspx?ID=2006133% M3 [$ J) ^/ W1 V( a& n
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. P4 R. A# K9 \8 i! j+ _[ 本帖最后由 Z 于 2007-10-2 16:09 编辑 ]
鲜花(0) 鸡蛋(0)
发表于 2008-4-2 16:38 | 显示全部楼层
我服了, 这个调查好"准"哦~~
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1 z+ w* g9 x' x8 l5 ][ 本帖最后由 酸葡萄 于 2008-4-2 17:42 编辑 ]
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