Hape International Inc.

33118188

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! p6 K0 V0 B( R/ O- S# X9 U1 ^4 [& DPosition: Hape Order Processing & Logistic & Inventory Coordinator
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, V9 s/ ]2 d' rType: Full Time

Company Address:

5 t% J5 `6 W' M2 D0 ]5 A; ~' fHaPe International Inc
0 a! L! y6 \+ U199 Pembina Road – 2nd Floor
Sherwood Park, AB
T8H 2W8
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Job Description
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5 `; n" n) f' q& [Requirements:
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- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
) Q) w! {# z. Z' n' u5 u8 P- Excellent written and verbal communication skills.
& Y0 H6 |4 n% P# u- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- K5 ~! d0 U$ M! R1 K- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
% _- `* P2 j  p) L: G) v* ~4 A8 E1 q; d- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- F: f3 Q7 k9 _$ W/ z8 S5 O- Overtime may be require during Oct – Dec busy season.
4 A  W1 A6 T8 s3 s# o, K4 A- Bilingual in Mandarin and English is required

- J% L: n+ [& mJob Duties:

2 [1 a% `5 N/ G1 ?' DI.        Order Related
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- Check order Accuracy in time manner
3 w$ D( a6 |+ R8 x- Order Acknowledge by email
- Order Checking according to guideline
1 p6 {. H# [# x- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
) d9 _8 S1 i7 j# s8 _- Z- Send orders to warehouse to process
6 L" v3 T0 a! q- Communicate with warehouse if there is any special request or Inventory Shortage
3 D" ]( t- u5 h  B! N- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
' p7 s; e9 [3 a  k- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
7 }) {( f4 R2 a) }1 B8 Y* H- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
+ t# X4 ^4 A  _, S. l- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
5 F7 W4 A# o0 R, g& U& E4 Q; C8 v# R; m- Communicate with warehouse for shipment shortage
( G7 R/ I- Y2 {; g- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
0 Q- N5 J7 r  {9 ^6 J0 u- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
" N% {, B9 t9 o; l) A# N- EDI accounts related work and others as required

* _" Z9 z; T/ E6 X0 |. HII.        Logistic:

- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
( t: }# W; w. x) \) _; v' g* r- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.
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III.        Others:
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- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
5 S$ n+ C: f- [9 S& L3 _0 r9 U- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
: n. @6 [9 Z$ ~8 I, ?  s- k- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
+ E% [( p. n% V5 S$ {& @9 b- Customer Service and other duties as required.
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# z* J8 ]6 x. ?" ~Please submit your resume to info@hapetoys.com, thank you!

33118188

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