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发表于 2010-2-24 01:19
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丰田承认换踏板不一定能全部解决加速问题 a& r" H' T ~/ _1 d4 H0 @
By LARRY MARGASAK and KEN THOMAS
$ v/ F1 W. U2 Y! t6 {. z% u0 l; tWashington (AP) -- The president of Toyota's U.S.% ]8 `2 ]4 |; l2 ?- o% R
operations acknowledged to skeptical lawmakers on Tuesday that
3 o( a0 {0 X* ythe company's recalls of millions of its cars may "not totally"; U! E8 F" k- N p( C
solve the problem of sudden and dangerous acceleration.
' e4 @& l: x! g8 W1 u5 y5 p"We are vigilant and we continue to look for potential2 k, Y3 ^; U5 P
causes," Toyota's James Lentz told a congressional panel.& W) |* o" P+ p
However, he repeated his company's position that unexpected7 k3 P" i3 s, f& K, S
acceleration in some of the company's most popular cars and
( w T- C0 G4 C" xtrucks was caused by one of two problems -- misplaced floor
( E2 \! T1 i. |1 p+ X- ~7 c1 r2 smats and sticking accelerator pedals.2 {5 p. k( U# i7 I( T/ |! h5 k
He insisted electronic systems connected to the gas pedal
3 [: m7 P! S9 j5 S' x) land fuel line did not contribute to the problem, drawing sharp
. w( @1 Q7 G0 G! Q6 q9 Fcriticism from lawmakers who said such a possibility should be
" l1 e$ g& p C, r& xfurther explored -- and from a tearful woman driver who could! v( V3 V( i6 [: s- K v
not stop her runaway Lexus.
2 o# E" I" y) @# J5 F2 i"Shame on you, Toyota," Rhonda Smith, of Sevierville,
M0 ^. O% p; g5 E% F# |% ITenn., said at a congressional hearing. Then she added a second# B; ~1 V) d7 m+ ~* ~* O
"shame on you" directed at federal highway safety regulators.
0 q; {- y( B9 C5 w1 @9 hTexas Republican Rep. Joe Barton cautioned his colleagues
5 z2 x: z3 K5 r* k7 L6 d" Z: rearly in the hearing against conducting a "witch hunt" and said
* E$ z0 ~7 o" G( D+ X"We don't want to just assume automatically that Toyota has# ]# c3 y0 ^3 e) I/ v
done something wrong and has tried to cover it up." But midway
4 K( Q: M F. ?( Q* f+ T9 ythrough Lentz's testimony, Barton said of Toyota's/ a& g, j8 M, I7 |5 ? i+ M
investigation of the problems: "In my opinion, it's a sham."
2 u/ P( @1 ?$ T$ a5 ^6 }7 ^6 ]- mLentz said the company had not completely ruled out an
1 L( z8 `" P+ nelectronics malfunction and was still investigating causes of$ B; J% F- S$ i2 y+ h @1 r
the sudden acceleration. Still, "We have not found a
% `5 S2 r2 o' c$ p/ Omalfunction" in the electronics of any of the cars at issue, he
9 c" z% s$ |8 @said.
' F+ u, G: h6 ~/ G, zAs to Smith's harrowing story, "I'm embarrassed for what9 G! [. C- s' r1 t/ \& b$ f: U; R, Z" y
happened," Lentz said. "I want her and her husband to feel safe7 u; Q5 f) ~% K8 E$ l# O
about driving our products," Lentz said. C: S" Q+ r) d3 ]* Q" e; q
Three congressional panels are investigating Toyota's
( l& J9 @5 U" e+ } C6 Nproblems, which affect a huge number of Americans. Toyota has; N5 p6 v- H4 R2 ^: O# X4 d/ f
recalled some 8.5 million vehicles worldwide -- more than 6: Y6 {, ^3 O/ R: H- V- c% W& C4 w
million in the United States -- since last fall because of2 n& @1 N( ~) B- V+ {) K! X
unintended acceleration problems in multiple models and braking, \) H( D1 _- M/ X
issues in the Prius hybrid. It is also investigating steering
& s* g' ?( R) y7 z+ h2 vconcerns in Corollas. People with Toyotas have complained of5 j1 ]9 o# C. S3 {- b) d' L2 @
their vehicles speeding out of control despite efforts to slow0 j j+ V. ^+ {1 X$ u( r- v, q: K
down, sometimes resulting in deadly crashes. The government has) E2 J" j9 ?3 G% x) l& i+ b
received complaints of 34 deaths linked to sudden acceleration
" D4 C5 Y' {- h E7 l4 Sof Toyota vehicles since 2000.$ `0 d6 z! ~' U a! A0 _% `+ h! E
Lentz, who choked up while discussing the death of his own
" d' u0 Z9 s$ M5 X% @brother more than 20 years ago in a car accident, said he6 ^- p- v. c# {3 U
understood the pain.
) c1 }2 A( d. R7 h& L! R0 W) u- t"I know what those families go through," he said.9 d( V$ _% ?$ Q1 @* l+ U
Lentz has said in the past that he was confident Toyota's* Z3 D- V2 |5 h+ p7 o* v V; \
fixes on the recalled vehicles would correct the problems.2 G0 M1 c3 k# @/ y- u
But when pressed by Energy and Commerce Committee Chairman
. ?2 M1 ]! W/ Z3 }Henry Waxman, D-Calif., on whether the two recalls Toyota put
. W9 g2 ^/ K" q8 y/ o K. M7 nin place to deal with the issue would completely solve it,. o$ x9 G) ?0 u5 R/ v" z
Lentz replied: "Not totally."
6 v, k4 b/ Q+ p$ u2 _' dStill, he said chances of unintended accelerations were
9 ~# l! [# J# J3 p"very, very slim" once the recall was complete. Lentz also said& b6 U% V6 n! M& j2 }8 @
Toyota was putting in new brakes that can override the gas4 i* h$ L: j; \
pedal on almost all of its new vehicles and a majority of its" ~( }8 X3 r* u
vehicles already on the road.1 Y0 b: x- a6 \$ D
Meanwhile, Toyota president Akio Toyoda, who will testify
$ r, T, f+ E0 S Vbefore a separate panel on Wednesday, said he took "full9 w9 s J6 C! A& S6 ]
responsibility" for the uncertainty felt by Toyota owners and% x f% v) q h9 v1 H, h
offered his condolences to a San Diego, Calif., family who were- E: h" |6 c+ ^0 C+ c! W: j9 L
killed in late August, reigniting interest in the problems.
% B1 A# A6 S8 j* A"I will do everything in my power to ensure that such a
, e! F, T. h; k& etragedy never happens again," Toyoda said in prepared testimony! m& s; F3 R$ [+ J( v
for Wednesday's hearing to the House Government Oversight
! s9 r+ |9 a; q3 B9 hCommittee. "My name is on every car. You have my personal& B* c4 c* D9 t. `3 o8 N- z0 S3 o) g
commitment that Toyota will work vigorously and unceasingly to* n8 W! g- h/ N; X+ ~
restore the trust of our customers."
9 v" N0 ?5 O! I4 h$ [5 o CLawmakers heard a brief, but riveting, deion from) N6 R1 U0 A" P; w5 b' u
Smith, the Tennessee woman whose Toyota-made Lexus suddenly) q+ V" E/ \% v; r6 Z7 e, ~: O" y
zoomed to 100 miles per hour as she tried to get it to stop --' C& e4 B+ N6 U2 }) N( \- x
shifting to neutral, trying to throw the car into reverse and
9 C! R2 Y; [9 B) \. l# {# d9 f3 J% q+ Zhitting the emergency brake. Finally, her car slowed enough+ I3 H4 d) G# l. i7 T' [+ D
that she was able to pull it off the road onto the median and
: {. t. p1 |" T1 @. h& sturn off the engine.4 z% l& k3 Z! `, v" ]+ T6 m- h/ I0 T
Fighting back tears, she described her nightmare ride of
w9 M1 [ n% h# L, W* O% I. SOctober 2006, calling it "a near death experience."+ N1 o, U5 F& o
"After six miles, God intervened" and slowed the car, she
! S# M& _/ L( ^6 Q: C9 tsaid. She added that it took a long time for Toyota to respond
9 u( x% Z; }( ~to her complaints.( E% V, m% T# H; }+ p
In an often contentious full day of testimony, lawmakers
6 W% P6 X/ J! f7 \' ]8 L3 W; zreturned again and again to the question of whether electronic
6 A) c1 o8 x$ s& r1 Z& Kmalfunctions may have contributed to the speeding cars.& d" L& v0 {% U* u' R- k
"We are confident that no problems exist with the electric
$ e" S6 G" A6 T8 _. k5 u0 Zthrottle control system in our vehicles," Lentz said. He cited$ ]3 J# V% Z$ }" b. K" }2 d% k
"fail-safe mechanisms" in the cars that were designed to shut$ S( Q) m1 q: f5 f! Y7 M
off or reduce engine power "in the event of a system failure."
A3 N$ F- W" A, X4 e) @0 eTransportation Secretary Ray LaHood told the panel in
2 B. r5 g6 J* T' e% ]( x; vprepared testimony that possible electronics problems were4 y; v- h1 ?4 Z6 ]7 Z5 `# p
being looked into by his agency. He said the company's recalls u, Q- R: n6 G! w, a1 Q7 h
were important steps but "we don't maintain that they answer
9 q" {5 Y9 E$ C; Y! z) S; Xevery question."4 y. o: O5 F& G& Y; D
Toyota hired a consulting firm to analyze whether2 Q s! K+ O# ^7 m
electronic problems could cause unintended acceleration. The- \( {* H# y) z6 f6 T
firm, Exponent Inc., found no link between the two. But
$ e, i, k# Z/ n% t/ u0 ~+ J" {5 Qcommittee investigators said the testing studied only a small( {( w( A# L9 X! Q! L
number of vehicles
% h5 p" _2 j* r' T& `Tracking down an electrical problem can be far more
, S7 N, w* d1 N2 q6 ] H$ odifficult, expensive and time-consuming than finding a, M/ M9 H& o, _- \7 ^
mechanical problem. Electrical problems can have more than one. w$ O, k. e. S; v9 K
source, and they can come from inside or outside the car.: Y6 k' O' D. j, s2 a* f- m% r
Mechanical problems often leave clues such as physical damage,2 ^7 r/ `+ H/ v1 j! U( S
where electronic troubles can be hidden in software or leave no
5 ?5 e: G/ N- c0 F3 ~" F+ gtrace at all.4 P% m7 w- [7 }0 Q% }5 H; G
House investigators who reviewed Toyota's customer call! _8 @) v4 S1 h) \6 [: G2 i5 r$ d
database found that 70 percent of the complaints of sudden
+ R- [3 A: b' k3 R1 T9 Jacceleration were for vehicles that are not subject to the' F1 a9 w6 W# U7 P6 Q
recalls over floor mats or sticky pedals.
; G# n7 P/ I% o6 FRep. Bart Stupak, D-Mich., chairman of the subcommittee,
) B1 P7 m8 q7 g% c6 [/ ` Qsaid Toyota "misled the American public by saying that they and
" N7 @8 ^ {4 g3 |5 `2 oother independent sources had thoroughly analyzed the7 X, }, i9 h0 W% T b' x) Q& S
electronics systems and eliminated electronics as a possible% L; t9 C5 M! ]7 J2 i6 O, F6 `
cause of sudden unintended acceleration when, in fact, the only( Q" `5 q t# l4 ~/ d
such review was a flawed study conducted by a company retained; U0 J9 n- U, X% _" T9 j
by Toyota's lawyers."
2 v$ z1 W/ c6 I. {4 l& e0 GLentz apologized anew for the company's slow handling of
1 V7 }9 I9 A8 F5 s+ F% z5 _0 Eproblems. "We have not lived up to the high standards our4 c' k' k7 f5 F( H) B4 q; t% A
customers and the public have come to expect from Toyota," he* [' c# B9 M2 B4 W' w
said.+ X' c% K! E) r4 @7 f
"Put simply, it has taken us too long to come to grips with5 z9 q- m# \; N. \
a rare but serious set of safety issues, despite all of our
2 o/ }" E5 N$ s. Ogood faith efforts," said Lentz, president and chief operating7 x: g* p9 U9 v
officer of Toyota Motor Sales USA. Inc.
* X/ t0 v0 v; K4 F$ s- K6 ISeparately, among hundreds of Toyota dealers lobbying
! U0 T; E. d7 M) Z: lmembers of Congress Tuesday, there seemed to be widespread" a; e" \5 s- ]6 \1 u1 C7 |
rancor toward a federal government they view as picking on the. c. M3 f* A( `3 q6 I
automaker, at least in part because of the government's) N. s7 Y+ v. F& {; E
investment of billions of dollars in General Motors and2 z* p8 b6 x" F* y
Chrysler.) c6 ?6 e6 Q: w. `6 Z3 D: T7 }
"That's hard for me as a citizen to understand why my tax) R. s: l) [$ U F9 A! p
dollars are going in that direction," Paul Atkinson, a0 m7 R2 V# v; X# P9 W4 T
Houston-area Toyota dealer, said at a news conference that also
' E! w6 c7 v4 v3 _. _served as a pep rally for the visiting dealers. "To compete
0 N4 Q2 H) _& h% V8 @, Cwith the government as an individual entrepreneur is pretty& y, I' W) ~8 q `% a
tough."5 F1 k Y# H& ~6 m% T n0 X
---
) [1 {9 C. f! \! I: ^% E5 zAssociated Press writers Alan Fram, Stephen Manning and Tom$ T. E( R. P- ~2 c. N9 g
Raum in Washington and Tom Krisher in Detroit contributed to2 b, U4 N* g1 r' q3 ], w
this story.
3 i& W' K( q# D% h+ M1 J' d( n! T1 e& e* d( [; p1 U# h6 X Y1 O
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