Hape International Inc.

33118188

Position: Hape Order Processing & Logistic & Inventory Coordinator

Type: Full Time
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Company Address:
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3 d  A! C2 t  s& w, n4 d1 U0 @HaPe International Inc
! {, c3 G% ^* X8 U. u6 H' V199 Pembina Road – 2nd Floor
Sherwood Park, AB
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1 `/ p& o0 e( l: f/ I8 BJob Description

Requirements:

- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
; N) j& e$ w' d1 S/ q4 T) B. o' d- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
) d* k* q' }. j* K- Could handle high pressure work and cold calls.
  n# G( Q) G, x- U! \2 q  {% f3 }/ ^/ F- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required

Job Duties:

: M9 K) V, H6 l2 F- TI.        Order Related
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- Check order Accuracy in time manner
- Order Acknowledge by email
- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
# W% S  }/ u4 D: X0 f7 a4 y3 k1 U- Charge Credit Card to approve payment
- Send orders to warehouse to process
- R' i) R! r+ n% M5 k& Q- Communicate with warehouse if there is any special request or Inventory Shortage
: o  G+ a% y( l6 |- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
2 S+ C: j" u% O6 F0 t- Check Customer credit and fill backorders accordingly
* ]% ^) ]+ A2 D7 F- Communicate with warehouse for shipment shortage
4 o" |. \; {( d& S2 X, X% D- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
* J% e4 h4 y" l2 Y/ T7 I- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
; ^) c: @4 V; n9 ?, ?- EDI accounts related work and others as required
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II.        Logistic:
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- Organizing and managing inventory, storage, and transportation.
' j; b+ }* e/ Y- M& o, |; S- Analyzing and optimizing logistical procedures
+ o  v4 Y! Z" P9 Z3 R2 A5 f6 f- Q- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
  L& K/ \9 Z9 `- A- Collect scorecard metrics and ensure to persuade changes with suppliers.
5 A" G7 i9 j# n' j- Investigate alternative distribution processes effectiveness for definite customers as required.
3 k4 S% h9 d$ W! W" S6 o- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.

III.        Others:

0 q  K4 t, }0 N- Respond to customer & Internal team’s inquiries and ability to solve problems
9 b- i: f% I, z/ B, [0 D1 H- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
$ B) z* Q: D" B: f" K1 Y( G- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
& w( V8 W- P& i- Update system with Shipping information at order level
* j% M; ]  p# |9 B6 ]) C- Assist Auditing’s request for Order Processing related procedures
0 E1 f6 L" W& ?4 O- Customer Service and other duties as required.

Please submit your resume to info@hapetoys.com, thank you!

33118188

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