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发表于 2010-2-24 01:19
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丰田承认换踏板不一定能全部解决加速问题
& r9 C% ?. b" s, z2 T6 b. m, s0 }By LARRY MARGASAK and KEN THOMAS
) C+ q* I0 G- ^' F5 y0 z- D NWashington (AP) -- The president of Toyota's U.S.
% D# l, I* z5 U" Z# \/ R4 Poperations acknowledged to skeptical lawmakers on Tuesday that4 E. G/ C$ D9 l* f; Y$ B
the company's recalls of millions of its cars may "not totally"
, N3 c/ p/ m' O9 @, fsolve the problem of sudden and dangerous acceleration.
S# `$ B( R1 q$ V! l* ?* f, u; }"We are vigilant and we continue to look for potential5 m) O& ^9 J& d7 }4 [ M2 L g7 ~
causes," Toyota's James Lentz told a congressional panel.. r* i$ `9 h7 c9 i8 ?8 U0 f
However, he repeated his company's position that unexpected
* I, t! v8 K1 b$ ~$ Pacceleration in some of the company's most popular cars and' F# G8 ~1 h/ q9 S: J0 o
trucks was caused by one of two problems -- misplaced floor
) d5 i$ v& B8 B* i; s* U5 qmats and sticking accelerator pedals., N# t' E& R" z
He insisted electronic systems connected to the gas pedal% {, i4 A; a+ |# g& g _& n6 c" A( y
and fuel line did not contribute to the problem, drawing sharp
- T U7 B+ O' W" @( U9 G. ]- jcriticism from lawmakers who said such a possibility should be
9 v8 l+ Q& i" n) mfurther explored -- and from a tearful woman driver who could
; O" H( |# h) r" u# b3 Bnot stop her runaway Lexus.
: d6 l* k3 ]6 [6 b"Shame on you, Toyota," Rhonda Smith, of Sevierville,# B7 P) K7 i' \3 O$ }; E' g! }
Tenn., said at a congressional hearing. Then she added a second
1 |3 r* D( O1 o/ o4 J' E! [1 h"shame on you" directed at federal highway safety regulators.
, {! Y5 `; G& WTexas Republican Rep. Joe Barton cautioned his colleagues; d! a0 P4 e+ ^; C) U L J
early in the hearing against conducting a "witch hunt" and said
! R2 o, ]9 u& y4 x* v& a7 C% @( p"We don't want to just assume automatically that Toyota has
5 w- @1 p( f# ?+ N- k. X; _0 rdone something wrong and has tried to cover it up." But midway
1 G7 G7 E9 e1 Z* P" Vthrough Lentz's testimony, Barton said of Toyota's d5 f; a; F! W8 N4 U s7 ]8 S
investigation of the problems: "In my opinion, it's a sham."' ~2 G, [/ L9 ?
Lentz said the company had not completely ruled out an
# I. K- F* T$ {8 t" n* f" \. M" Selectronics malfunction and was still investigating causes of
: N% Q S$ v% J3 q' Pthe sudden acceleration. Still, "We have not found a, I: X, a2 y- G
malfunction" in the electronics of any of the cars at issue, he
% e3 H! |" r2 Q) S2 _' t9 Ysaid.* r6 [. r% E. Y5 ?3 v0 E
As to Smith's harrowing story, "I'm embarrassed for what) E% P& K# |7 g: D
happened," Lentz said. "I want her and her husband to feel safe! ^% [+ B N* S6 K- P) \: ~# Q
about driving our products," Lentz said.; B- v" B% [8 m+ F) K4 M
Three congressional panels are investigating Toyota's) ~- o; P' A4 r4 h7 z
problems, which affect a huge number of Americans. Toyota has; t. K1 c' S7 h1 s8 j
recalled some 8.5 million vehicles worldwide -- more than 6
; ?9 k2 Z9 _( ] jmillion in the United States -- since last fall because of$ T3 T9 ?/ _$ `( Z( t
unintended acceleration problems in multiple models and braking/ A& L w- C/ j3 w: K
issues in the Prius hybrid. It is also investigating steering
2 h) {# l; F3 vconcerns in Corollas. People with Toyotas have complained of' y; M f& N0 y; g& J; d% W
their vehicles speeding out of control despite efforts to slow
\+ ^9 h: z- c8 ]7 Z/ cdown, sometimes resulting in deadly crashes. The government has) H5 P" i' d2 y& P
received complaints of 34 deaths linked to sudden acceleration
, R& e, T7 x, Q' \) ^& Z0 iof Toyota vehicles since 2000.
1 X) F9 ?* y, s W4 ZLentz, who choked up while discussing the death of his own7 H8 t5 |" t( {4 J
brother more than 20 years ago in a car accident, said he
6 t/ w2 I1 }3 q. Aunderstood the pain.6 R( |) l% K4 E7 g) D
"I know what those families go through," he said.; t3 n7 d8 V7 p! X2 |+ ^
Lentz has said in the past that he was confident Toyota's
% a2 O" q- t- K" v) R# k0 _ p) \. ]: Ofixes on the recalled vehicles would correct the problems.
& x- A5 o" Z$ i$ c0 s+ f4 {But when pressed by Energy and Commerce Committee Chairman
+ d$ E: U/ ^$ d' i! t/ J' ]Henry Waxman, D-Calif., on whether the two recalls Toyota put0 h( H; b* f* E! \+ n7 _5 R
in place to deal with the issue would completely solve it,
1 I5 G5 C0 }3 M/ ]6 hLentz replied: "Not totally."" g" F& O Z. l& D& y
Still, he said chances of unintended accelerations were0 w$ A) D# D0 q- e
"very, very slim" once the recall was complete. Lentz also said
& h* J) `% Y- E8 w" lToyota was putting in new brakes that can override the gas" D' N; S/ r4 p5 ?6 t
pedal on almost all of its new vehicles and a majority of its& @: @/ G+ d# c0 U6 \& F
vehicles already on the road.8 o! _8 a! f! D1 c+ j8 O$ n3 N
Meanwhile, Toyota president Akio Toyoda, who will testify
2 o! @, r0 P/ F+ E6 ^% Ybefore a separate panel on Wednesday, said he took "full
1 E/ O+ e! y: w7 u" c7 xresponsibility" for the uncertainty felt by Toyota owners and/ A1 v3 F3 V; H8 S# P% m5 K
offered his condolences to a San Diego, Calif., family who were0 D( C% v2 K. b* r" a) J; Y; j
killed in late August, reigniting interest in the problems.
! B6 U( V) s' o, S: D# J"I will do everything in my power to ensure that such a# m+ i/ u% N. |( ~* b% n& M& q% Y V
tragedy never happens again," Toyoda said in prepared testimony
/ B$ O1 `9 |4 b% Q4 Gfor Wednesday's hearing to the House Government Oversight
& }. l D; t2 @: e; O$ ^) ]! `Committee. "My name is on every car. You have my personal4 k6 b* j( P) q/ X' w
commitment that Toyota will work vigorously and unceasingly to( ~2 l- n4 h8 Y2 Z8 s, j
restore the trust of our customers."
# A& t) p' x7 yLawmakers heard a brief, but riveting, deion from3 o4 W4 ?. |9 O4 P. n$ X
Smith, the Tennessee woman whose Toyota-made Lexus suddenly
/ `! r, t& H7 ~- i' O' `5 L( a( ~: jzoomed to 100 miles per hour as she tried to get it to stop --& E2 d# S2 _8 m
shifting to neutral, trying to throw the car into reverse and' l- R! @) M- E; I
hitting the emergency brake. Finally, her car slowed enough
2 f( ^+ D2 ?3 D$ [) ^that she was able to pull it off the road onto the median and2 ~- n) i- K' p6 _
turn off the engine./ S9 j* B9 c2 ~: y7 u2 C1 u
Fighting back tears, she described her nightmare ride of
7 }1 M: G0 T* N/ H0 m. d; TOctober 2006, calling it "a near death experience."/ ~& ]% ]7 y# H8 Y$ ?0 r6 t' [- F
"After six miles, God intervened" and slowed the car, she
1 z- ]) m' ~0 X. asaid. She added that it took a long time for Toyota to respond$ O) @1 F1 ^8 }; V: h1 b% x
to her complaints.
# ~2 i' X9 }& j$ `7 X' X8 Z" dIn an often contentious full day of testimony, lawmakers* s1 Q; L: w2 c7 f2 Q. \
returned again and again to the question of whether electronic
& T; m& @ `8 _# @malfunctions may have contributed to the speeding cars.
" V# [+ G- V! ~* @$ Z* z"We are confident that no problems exist with the electric
' l& z, K& A! S5 H0 G mthrottle control system in our vehicles," Lentz said. He cited, ^' \) ]9 m2 O0 _& F, j7 K
"fail-safe mechanisms" in the cars that were designed to shut/ m c% b S& Y5 v# b! X; W
off or reduce engine power "in the event of a system failure."0 |6 Y( k& L h! e. f
Transportation Secretary Ray LaHood told the panel in- ^: V: @! V7 B/ [% n. E n1 C& @
prepared testimony that possible electronics problems were" c$ R1 U& X+ A9 T" g4 D
being looked into by his agency. He said the company's recalls5 V' n5 j0 P4 Q. |8 s
were important steps but "we don't maintain that they answer; r1 t9 }0 m {& T- v4 P
every question."
w0 ?! i$ E- f* \8 T! Z. C6 A! |Toyota hired a consulting firm to analyze whether' e* q ^# r; `# f
electronic problems could cause unintended acceleration. The
& ?4 w+ l+ [+ K6 ofirm, Exponent Inc., found no link between the two. But0 t- C5 c9 i. T% a
committee investigators said the testing studied only a small
3 ]$ i+ |4 A% B5 I- J/ P; _: Inumber of vehicles0 T. P- s8 W j& G5 _9 d; e
Tracking down an electrical problem can be far more1 z, J- `6 {+ Z9 h f8 w
difficult, expensive and time-consuming than finding a
: J+ y1 T0 h4 z2 U9 a- U2 m- ?mechanical problem. Electrical problems can have more than one) |$ n& X9 m- [
source, and they can come from inside or outside the car.
4 n: ]" F+ E& F0 T2 [Mechanical problems often leave clues such as physical damage,; S, F0 Z8 I3 J7 A# a1 L
where electronic troubles can be hidden in software or leave no
$ e5 V" a; E9 o$ B8 [9 I T) Ptrace at all.
. j9 j, Q3 K; q% |! i% KHouse investigators who reviewed Toyota's customer call/ ]" j% R5 _9 j! w
database found that 70 percent of the complaints of sudden# y1 G) @ [# [% a7 |/ @
acceleration were for vehicles that are not subject to the
6 s0 O/ O% e5 b" Frecalls over floor mats or sticky pedals.- h0 J" d0 W2 K! V8 F! ~% W( z
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,8 G0 T7 p4 n) Q+ y: k
said Toyota "misled the American public by saying that they and
! Y* z+ ?% h7 m+ m2 p- {2 ^3 b3 bother independent sources had thoroughly analyzed the+ l5 l }0 _9 h6 y" ~. \! B
electronics systems and eliminated electronics as a possible
0 [. p1 O' k$ q2 k7 Bcause of sudden unintended acceleration when, in fact, the only+ P/ E4 E1 c- R0 w. T
such review was a flawed study conducted by a company retained( `: {& d# d3 F1 O9 I! o" m
by Toyota's lawyers.". U1 ?5 {4 j5 i4 P+ W1 C, X
Lentz apologized anew for the company's slow handling of; `0 Q. U) B% G0 m
problems. "We have not lived up to the high standards our8 T0 n" Z" s. V& F
customers and the public have come to expect from Toyota," he
: \" _- W* `1 Gsaid.
; Y' K* r& m. R+ r7 G) w"Put simply, it has taken us too long to come to grips with
% H$ [! X9 W/ s5 |+ \a rare but serious set of safety issues, despite all of our# V, y6 x0 ?" X4 q. t
good faith efforts," said Lentz, president and chief operating0 ~3 y4 k( Z. F+ N" s# B! l
officer of Toyota Motor Sales USA. Inc.
4 i# Q: x& V+ c9 C/ zSeparately, among hundreds of Toyota dealers lobbying2 r( D6 m5 n9 x9 ^0 @! a
members of Congress Tuesday, there seemed to be widespread
+ T/ Q4 c+ o# D' m+ Erancor toward a federal government they view as picking on the
) j5 |" `% c1 O8 v# D+ a+ l) i7 j3 Qautomaker, at least in part because of the government's" V i1 X6 ?% S5 r* v; w9 D
investment of billions of dollars in General Motors and2 X5 h" f! B$ t' v- J
Chrysler.
9 n9 A8 c) f3 h# L8 ~( h"That's hard for me as a citizen to understand why my tax8 c8 O0 b/ R) p0 \8 \
dollars are going in that direction," Paul Atkinson, a# E7 q2 K: t; E' T
Houston-area Toyota dealer, said at a news conference that also
7 M ], B$ X% ~3 O0 Y* Dserved as a pep rally for the visiting dealers. "To compete
; f/ `2 V1 W' K1 K: awith the government as an individual entrepreneur is pretty
$ O' Y/ R# L. W+ S( B8 ttough."
( z: z5 c8 l2 t! \2 f1 @---- E7 ]5 A/ D9 ]$ v& L- K: A# Z
Associated Press writers Alan Fram, Stephen Manning and Tom
3 E" E5 d* R) u6 w, A; QRaum in Washington and Tom Krisher in Detroit contributed to
& ^# o: q: Y, Z w X7 z6 lthis story.) k; H4 n- i1 u* Y( n: ]
8 ?% c9 X+ P/ p) q
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